Creating Magic: A Journey from Corporate Leadership to Illuminating Experiences

Dr. Supriya Sharma

Dr. Supriya Sharma is an Executive Director and is fondly known to be a business alchemist credited with constructively contributing to the quadruple bottom line of organisations of varied sizes and sectors for a decade. She is a trusted partner in the success of management teams.

She is also a keynote speaker, author of 12 books, podcast host, spiritualistic materialist, golfer, and pistol shooter.

Tell us about your life before the venture/ leading up to your venture?

In my journey of transition from a C-suite leader to an award-winning entrepreneur, I ventured deeper into the corporate world on one axis and elevated on the spiritual level on another axis; their point of intersection is where my vision of ”illuminating the world with magical experiences” met me. Then was born a niche brand ‘CX…Oh!’ with the motto – ”experience the magic of service”. With a humble beginning in the vibrant city of Lagos in West Africa, we expanded globally and companioned clients in triumph across Africa, Asia, Europe, and North America, ranging from government offices, not-for-profit businesses, and small and medium startups to million-dollar multinationals.

Tell us something about your organization. What is it about and how is it helpful for people?

Our forte lies in strategizing to enrich the service excellence journeys of companies as their competitive advantage, with a resourceful alloy of culture transformation, design thinking, principles of aerospace engineering, and an enterprising mindset. 

The beauty of a magical experience is that it gels well into our personal and social lives too, not just at the workplace; now everyone can capitalize on the experience economy. Exciting, isn’t it?

What has been the response of the consumers towards your venture?

It’s the continued grace of the universe that embroiders the tapestry of my life with strength and glory. Have been grateful for innumerable recognitions and the trust of all stakeholders.

How has your life changed because of your venture?

It’s not just a venture, but a lifestyle that infuses me with the energy to fulfil my purpose and brush all I meet with a Midas touch.

What penultimately matters to the human race is how we sprinkle stardust to create memorable experiences for ourselves and those we come across in this lifetime, and that’s exactly the message emanating from ‘CX…Oh!’, the brand that I live, feeling the magic every single day!

What are you working on right now?

On setting up a venture capital fund for women-led startups which are sustainability oriented.

Give a motivational message for the audience/women who are reading this.

Believe in yourself, it matters not if anybody else does but you must.

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